Attention Apple fans! "The screen is all white" when you open LINE at 1 click, the official acknowledges the disaster...the solution is revealed

Users of Apple phones, have you noticed anything weird in LINE recently? When some users open the iOS version, the screen will suddenly go blank, or even directly display an error message. LINE officials recently confirmed the anomaly and explained several methods for users to troubleshoot the problem.

Image Source: LINE official website

The LINE Support Center announced on the 23rd that some Apple users "when opening TODAY or the Sticker Shop, the screen displays completely white or an error message and cannot be opened normally." LINE officials deeply apologize for this inconvenience and are currently investigating and improving the situation.

LINE officials also recommend that if you encounter the above problems, you can try the following 7 tips to save yourself:

• Turn off the VPN connection
• Restart the application and mobile device
• Delete unnecessary applications and data
• Upgrade the device's own software to the latest version
• Confirm again in an environment where Wi-Fi is available or the communication is good
• Update the Chrome browser to the latest version
• Delete cached files

Regardless of Apple or Android users, some people find that LINE is often stuck and messages cannot be received or sent. After troubleshooting network problems, if LINE still freezes frequently, the capacity may be too large! LINE Taiwan's official BLOG teaches 1 trick that can easily help you lose weight on your mobile phone. After a real test, a female card user successfully cleared up to 94G of capacity, and the historical messages, photo albums and notepads are still there.

If LINE takes up too much storage space on your phone, LINE Taiwan's official blog points out that you can try "Deleting the cache":

1. click "Settings" (small gear icon) in the upper right corner of the LINE homepage
2. click "Chat"
3. click "Delete data"
4. click "Cache"
5. click "Clear" next to it That's it.

The prompt on the LINE page states: "Cache data is temporary data generated when using LINE. Deleting this data will not affect the use of the application."

After clearing the cache, the text messages in the chat room, LINE notes and photo album contents will not be affected and will still be retained. Moreover, photos and files sent by relatives and friends will not be deleted. "If they have not expired, they can still be downloaded again."

Previously, a female card user shared on the Dcard 3C board that after joining more than 20 groups, people sent photos and messages to the groups every day, but she did not clear the conversation records. "Those group messages accumulated over time, and by the time I realized it, By that time, LINE had taken up 94G! "The mobile phone capacity is 256G, and LINE actually occupied 94G. Clearing the cache alone was not enough, so she could only clear the groups one by one, and finally deleted all the useless group messages." After deleting the group chat history and some useless messages, only 2G is left!"